De’Longhi

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Online Inquiry

Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response).

Message categoryBrand & promotionsTechnical supportOtherProduct infoE-commerce inquiryInstruction manual requestParts and accessories inquiry

CONTACT US – UNITED STATES INQUIRES ONLY.  IF YOU HAVE A QUESTION FOR OUR CANADIAN TEAM PLEASE CLICK HERE.  OUR CANADIAN TEAM WILL BE HAPPY TO ASSIST YOU.

De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
Our Customer Service team is currently available Monday – Friday from 9:00 am – 8:00 pm ET.

CALL US
1-866-528-8323 for Automatic Espresso Machine
1-800-322-3848 for all other products

MAIL
De’Longhi America, Inc.
2 Park Way & Route 17 South, Suite 3A
Upper Saddle River, NJ 07458, USA
Attn: Customer Service
*Please note we can only assist US customers – if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details.

Parts & Accessories
To place an order for a part or accessory visit delonghi.encompass.com.

Warranty Information
De’Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category.

Recalls & Corrective Actions
Please follow this link to see a list of the corrective actions and recalls.

CONSUMERS IN CANADA
1-888-335-6644

CONSUMERS IN MEXICO
1-800-DLONGHI (1-800-356-6444)

Partner Brands
BRAUN HOUSEHOLD
Call 1-888-977-3578 or visit the Braun Household Contact Us page

BRAUN Oral-B Electric Toothbrush inquiries
Call 1-800-566-7252

BRAUN Electric Shaver inquiries
Call 1-800-272-8611

EUROCHEF
Call 1-631-254-3434
Email: service@eurochefusa.com or visit the EUROCHEF USA Contact Us Page

NEPRESSO
1-800-562-1465 for the Original line
1-877-964-6299 for Vertuo line